SAPiENT CSI has a team of experienced consultants and develops its management software consulting in two main aspects:

1. Implementation projects in Management Software-ERP, Upgrades, migration, reengineering tasks, …
2. Application Support

SAPiENT CSI performs implementation projects in SAP Management Software.   The application support performed by SAPiENT CSI, is held in the Delivery Center format with the following features:

• Monitoring of the application for action since its creation until its closure
• Coordination of maintenance service through reporting and metrics associated with the type of service provided
• Definition of service levels according to the customer’s needs
• Service provided locally or remotely
• Periodic evaluations of the level of customer satisfaction
• Single point of contact for receiving requests for intervention

Nearshoring services of SAPiENT CSI, allow their customers to count on the local support of several consultants SAP profiles with experience in several areas of business of management consulting. SAPiENT CSI develops its SAP consulting in all areas of your business. SAPiENT CSI  has many years of SAP consulting experience conducting several projects, including:

• SAP implementation projects of payrolls processing and logistics in Portugal and the Portuguese-speaking countries Angola and Cabo Verde
• SAP implementation projects, using the SAP proven methodology – ASAP, SAP Launch Methodology e SAP Activate.
• We perform audits to you’re my SAP ERP, allowing the development of strategic projects that will improve the efficiency and effectiveness of the procedure.